FREE SHIPPING to Malaysia, Brunei, Indonesia and Singapore!* For more info, see 'Delivery.'
  • EMAIL US: PLUSPREORDER@GMAIL.COM

We do not offer returns, but we do offer exchanges.

Here are the requirements:

1) Return items must be in original packaging, undamaged, unworn, unwashed or in any condition that makes the return item unable to be resold.

2) Return mailing fee to be borne by customer.

3) Only one exchange can be carried out for each order.

4) Return items must be mailed to us within 7 days of order receipt (the day when you receive your order).

5) You must send in your request for an exchange via email to pluspreorder@gmail.com within 7 days of order receipt (the day when you receive your order).

* If you are worried about being unable to fit our sizes, please contact us at pluspreorder@gmail.com before placing your order. We can assist you with size choosing and minimize the trouble of you having to exchange items.

*This exchange program is carried out on a trial basis by Pluspreorder. It may be retracted at any time. However, for all orders that were already placed, we will honour the ability to exchange.

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